Server protection that’s proactive, affordable and worry free.
Your server goes down at 3 am – now what? Will your employees be productive when they arrive or will they have to resort to pen and paper waiting for the server to be fixed? When was the last time patches and virus signatures were updated?
Many businesses do not have the time or resources with the right skills to perform the myriad of tasks required to keep mission critical servers at peak performance, much less respond to down server emergency. So imagine a “virtual” employee who works around the clock every day of the year, whose training is ahead of the curve with expertise and certifications in all areas of IT infrastructure management.
That’s exactly what you get with ServerCare. Remote Server Administration. Utilizing an agent installed on your server, our team of certified engineers can proactively manage your servers and critical applications with state-of-the-art remote monitoring and management tools providing:
• Predictable, fixed costs
• Reduced downtime
• Increased productivity
• Improved performance
Bottom line, when a problem hits at 3 am – your peaceful night’s sleep is assured.
Monitoring and Reporting
It all starts here, by going from reactive to proactive! Secant’s state-of-the-art, 24x7x365 monitoring tools enable us to not only spot problems but also trends, before they turn into problems. We will also provide both detailed and summary performance reports on a monthly basis.
Many network failures give telltale signs of problems long before they occur. Routine hardware checks with advanced management tools are performed to detect failure or pending failure of critical devices. This helps to avoid or prevent costly downtime.
With our advanced monitoring and management systems, our certified engineers are immediately alerted when a problem arises. They will analyze and work to remotely resolve the issue, providing a more rapid response.
Virus Definitions Management
Anti-virus checks are run every four hours and virus definitions are updated regularly to safeguard your network environment from intrusions, threats and exploits.
Microsoft and Third Party Patch Management
We will monitor and strategically deploy critical security updates and patches to Microsoft Server and client operating systems, Microsoft Office, Exchange, SQL plus many popular third party applications such as Google Chrome, Firefox, Java, Adobe Acrobat/Reader, Flash and more.
ServerCare provides a fast, accurate, and up to date audit and discovery of your server hardware and software. This inventory will assist in licensing compliance and budget planning.