Service Desk Technician

Duties include

  • Level 1 and Level 2 remote support for customer network and internally assigned Network/System monitoring and management system tickets, as well as assisting with administration, monitoring and support of Secant’s full range of hosted services.

Expected Background / Qualifications

  • College degree in business or technology field preferred
  • Engineer level certification preferred (i.e. MCSE, CCNP)
  • Highly developed IT based troubleshooting and problem solving skills
  • Ability to learn quickly and adapt to new technology

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